Your personal information and PKR transaction data matter to us. This policy explains exactly what we collect, how we use it, who we share it with, and what controls you have as a Bad Pro account holder.
Your privacy is important to Bad Pro. This Privacy Policy explains how we handle the personal information you share with us when you register, deposit, play, and interact with the Bad Pro platform. By creating a Bad Pro account and using any part of the platform, you confirm you have read and understood this policy.
Bad Pro ("we", "us", "the platform") operates the online gaming platform at badpro.pro, offering casino games, live dealer tables, slots, fish games, sports betting, and the VIP programme to players across Pakistan. In delivering these services, we collect and process certain personal information about you.
This Privacy Policy covers all data collected through the Bad Pro website, your account dashboard, payment flows, and any communication you have with our support team. It applies regardless of the device you use — mobile browser, tablet, or desktop.
We are committed to handling your data responsibly, keeping it secure, and never using it in ways that are not described in this policy. If you have questions about anything here, contact our support team via live chat and we will explain it in plain language.
The information we collect falls into three broad categories depending on how you interact with Bad Pro:
When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, or PKR card, the relevant payment processor shares a transaction confirmation with Bad Pro. We receive confirmation of the transaction amount in PKR, the reference number, and the registered account holder name. We do not receive or store your full bank account number, JazzCash PIN, or Easypaisa PIN.
Note on Sensitive Data: Bad Pro does not intentionally collect sensitive personal data such as religious affiliation, health information, or political views. If any such information is incidentally included in a document you submit for verification, it is not recorded or used by the platform.
Every piece of data Bad Pro collects is used for a specific, legitimate purpose. The table below summarises the main uses:
| Purpose | Data Used | Why It's Needed |
|---|---|---|
| Account creation & management | Name, DOB, email, mobile | To create and maintain your Bad Pro account securely |
| Identity verification | CNIC, name, DOB | To confirm you meet the 18+ eligibility requirement |
| Payment processing | PKR transaction data, payment method | To process deposits and withdrawals accurately |
| Fraud prevention | IP address, device info, transaction patterns | To detect and prevent unauthorised account access and abuse |
| Platform improvement | Session data, game history, feature usage | To understand how players use Bad Pro and improve the experience |
| Customer support | Account details, chat transcripts | To respond to your queries accurately and efficiently |
| Promotional communications | Email, mobile number | To send you relevant bonus and platform updates (opt-out available) |
| Responsible gaming | Betting patterns, deposit frequency | To identify and support players who may need assistance |
We do not use your personal data for any purpose not listed above without first informing you and, where required, obtaining your consent. We do not sell your personal data to advertisers or third-party marketers.
All financial transactions on Bad Pro are conducted in Pakistani Rupees (PKR). When you deposit or withdraw via JazzCash, Easypaisa, Raast, bank transfer, or a PKR debit or credit card, a transaction record is created and associated with your account.
We store the PKR amount of each transaction, the payment method category used, the transaction reference number provided by the payment processor, the date and time of the transaction, and the direction (deposit or withdrawal). This record is necessary to maintain your account balance accurately, resolve any payment disputes, and produce your transaction history within your dashboard.
Bad Pro does not store your full mobile wallet PIN, your bank account password, your card CVV, or any authentication credentials for your JazzCash, Easypaisa, or Raast accounts. Payment authentication happens entirely within the respective payment processor's secure environment — Bad Pro only receives the final confirmation.
If a discrepancy arises between the amount shown in your Bad Pro account and your payment provider's records, our support team will use stored transaction references to trace and resolve the issue. We retain payment records for a minimum of five years to facilitate this process and to meet standard financial record-keeping requirements.
PKR Only: Bad Pro accounts operate exclusively in PKR. No foreign currency conversion takes place. There are no hidden exchange rate charges on your deposits or withdrawals — the PKR amount you initiate is the PKR amount processed.
Bad Pro uses cookies and similar technologies to keep the platform running properly, to understand how players navigate the site, and to ensure your session remains secure while you are logged in.
These cookies are necessary for the platform to function. They maintain your login session, remember your preferences within a session, and protect against cross-site request forgery. You cannot opt out of essential cookies while using the platform — without them, features like account login and game loading will not work correctly.
We use analytics tools to understand aggregate patterns of how players use Bad Pro — which pages are visited most, how long sessions last, and which features are used most frequently. This data is collected in anonymised or pseudonymised form and is used solely to improve the platform experience. Individual player behaviour is not profiled for advertising purposes.
These cookies remember settings you have chosen — such as your preferred language, notification preferences, and display settings — so you do not have to set them again each time you log in.
You can adjust cookie preferences through your browser settings at any time. Blocking or deleting analytics and preference cookies will not affect your ability to use the core platform, but may mean that some preferences are not saved between sessions. Blocking essential cookies will prevent login from working correctly.
Bad Pro does not sell your personal information. We share data with third parties only in the specific circumstances described below, and only to the extent necessary for the stated purpose.
To process your PKR deposits and withdrawals, we share your transaction details with the relevant payment service — JazzCash, Easypaisa, Raast, your bank, or card network. Each payment processor operates under its own privacy policy and security standards. Bad Pro selects payment partners who maintain appropriate data security practices.
The casino games, slots, live dealer tables, and fish games available on Bad Pro are provided by third-party game studios. When you launch a game, a session token and your account ID are passed to the game provider to initialise your session. Game providers do not receive your full name, contact details, payment information, or CNIC data.
We use specialist fraud detection services to protect the platform and all players from account takeover, payment fraud, and coordinated abuse. These services process device fingerprint data, IP addresses, and behavioural signals to identify suspicious activity. Data shared with these services is governed by strict contractual obligations limiting its use to fraud prevention only.
Bad Pro will disclose personal data if required to do so by a lawful order, court instruction, or other valid legal process. We will not voluntarily share data with any authority beyond what is required by such a process.
No Marketing Third Parties: Bad Pro does not share your name, email, mobile number, or any personally identifiable information with external advertisers, data brokers, or marketing networks. Promotional communications you receive from Bad Pro come from Bad Pro directly, not from third-party marketing platforms that hold your data.
We retain your personal data only for as long as it is needed to fulfil the purposes described in this policy, or as required by applicable record-keeping standards.
When the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
As a Bad Pro account holder, you have the following rights in relation to the personal data we hold about you:
To exercise any of these rights, contact our support team via live chat from your logged-in account. We will verify your identity before processing any data access, correction, or deletion request to protect you from unauthorised data disclosures.
Bad Pro takes the security of your personal data seriously. We apply a layered set of technical and operational controls designed to protect your account and information at every stage.
All data transmitted between your device and the Bad Pro platform is encrypted using TLS (Transport Layer Security). Account passwords are stored using strong one-way hashing — we cannot see your password, and neither can any Bad Pro staff member.
Access to player data within Bad Pro's internal systems is restricted on a need-to-know basis. Support staff can access the information needed to assist with your query but cannot access payment credentials or full identity documents without supervisor authorisation.
We strongly recommend enabling two-factor authentication (2FA) on your Bad Pro account. With 2FA active, even if someone obtains your password, they cannot access your account without the verification code sent to your registered mobile number. You can activate 2FA from your account security settings.
Automated systems monitor login activity, deposit patterns, and game behaviour continuously. Unusual activity — such as a login from an unrecognised device or location, or a withdrawal request that does not match normal account patterns — triggers a review before the action is processed.
Protect Yourself Too: Bad Pro staff will never ask for your account password via chat, email, or phone. If anyone claiming to be from Bad Pro asks for your password, do not provide it and report the contact to us immediately via live chat.
Bad Pro is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account, deposit funds, or use any feature of the Bad Pro platform.
If Bad Pro becomes aware that personal data has been collected from a person under 18 — whether through a registration, a verification submission, or any other means — that account will be suspended immediately, the data will be deleted, and any funds in the account will be handled in accordance with the account closure procedure in our Terms and Conditions.
If you are a parent or guardian and believe a minor has created a Bad Pro account, contact our support team via live chat immediately with details of the account. We will investigate and act on any confirmed case without delay.
Bad Pro may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or to clarify existing practices. When we make material changes — changes that affect how your data is collected, used, or shared in a significant way — we will notify you via the email address registered to your account before the changes take effect.
Minor updates that do not change how your data is handled in any meaningful way may be made without direct notification. The "Last updated" date at the top of this page always reflects when the most recent change was made.
Continuing to use Bad Pro after a notified update to this policy constitutes your acceptance of the revised terms. If you do not agree with a change, you should stop using Bad Pro and contact support to request account closure before the revised policy takes effect.
If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how your information is being handled, the fastest way to reach us is via the live chat feature in your logged-in Bad Pro account. Our support team is available 24 hours a day, seven days a week.
For written privacy requests — such as a formal data access request or a deletion request — please use the live chat to initiate the process. Our team will guide you through the verification steps required before any data is disclosed or deleted.
Response Times: We aim to acknowledge all privacy-related requests within 48 hours and to complete data access or deletion requests within 14 days. Complex requests — particularly those involving large volumes of historical data — may take up to 30 days. We will let you know if a request will take longer than 14 days and explain the reason for the additional time needed.
A quick summary of the most important privacy commitments we make to every Pakistan player on the Bad Pro platform.
Every piece of data sent between your device and Bad Pro travels over TLS-encrypted connections. Your login credentials are stored using one-way hashing — no one at Bad Pro can read your password.
Bad Pro does not sell, rent, or trade your personal information to any advertiser, data broker, or marketing network — ever. Your name, mobile number, and account details stay within the Bad Pro platform and its essential service partners only.
Your JazzCash PIN, Easypaisa PIN, and bank credentials never pass through Bad Pro servers. We only receive a PKR transaction confirmation — your payment authentication stays entirely within the processor's secure environment.
Every Bad Pro account holder can request access to their data, ask for corrections, opt out of marketing messages, or request deletion — all via live chat support. We process these requests within 14 days.
Bad Pro support staff can only access the account information needed to resolve your specific query. Identity documents and full payment records require supervisor-level authorisation to view — a deliberate internal control.
Bad Pro is an adults-only platform. Any account found to belong to a player under 18 is suspended immediately and all associated data is deleted. We do not knowingly collect or retain any personal information from minors.